Shipping policy

Shipping Policy

BuyUSFlags.com is operated by Global Flags Unlimited, LLC (DBA FlagCo), based in Acworth, Georgia. We ship to the United States and Canada.

Processing Time Orders are typically processed within 1-3 business days. Custom and special orders may require additional processing time of 4-6 weeks.

Shipping Methods Shipping method and carrier are selected at our discretion based on order size and destination unless you provide specific shipping instructions at checkout. If you request a specific shipping method, any additional cost will be charged accordingly.

Shipping Costs Shipping charges are calculated at checkout based on order weight, dimensions, and destination. All prices are F.O.B. origin (Acworth, GA), freight prepaid.

Delivery Once your order ships, you will receive a tracking number via email. Delivery times vary by destination and carrier. Please note that shipping charges do not guarantee a specific delivery date.

Inspecting Your Order Please inspect all packages upon delivery. Any damage to packaging or products must be noted at the time of delivery. If possible, take photos of the damage. Claims for damaged or missing items must be filed within 72 hours of delivery.

Canadian Orders Orders shipping to Canada may be subject to customs duties, taxes, and brokerage fees. These charges are the responsibility of the buyer and are not included in the shipping cost.

Questions If you have questions about shipping, contact us at (800) 962-0956 or info@flagco.com.